Terms And Conditions
By using this website you agree to these terms. We reserve the right to change these Terms from time to time without prior notification.
Returns Policy
All of our products are bespoke, and any items that are delivered as described and in good condition may not be refunded.
We will not be held responsible for customer generated mistakes, errors or defects including spelling, typographical or grammar errors; poor image quality derived from low resolution images, order quantity, or other ordering errors. To prevent these errors from happening, we ask that you thouroughly check your artwork prior to ordering.
Damaged Goods
Damaged items will be exchanged free of charge. Any problems with any part of an order must be reported to us within 24 hours of receipt.
Order Confirmation
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Delivery
Delivery to UK Mainland addresses will arrive by a third party courier between the hours of 9.00am and 5.30pm. A signature will be required for all deliveries. Once the goods are delivered, the risk of loss and damage is carried by the recipient.
Privacy Policy
We will not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. By ordering products your contact details are automatically entered on to the databases Whitehall Printing. If you do not wish to be contacted by Whitehall Printing in the future, please notify us at any time.
Pricing
We reserve the right to alter the pricing of any product without notice.
Force Majeure
We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising or any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.